Privacy Policy & Terms of Service

At Flooring Round Rock, we value your privacy and are committed to being transparent about how we handle your personal information. Please take a moment to read through our Privacy Policy and Terms of Service so you can feel confident about using our website and services.

1. Information We Collect

When you visit our website or interact with our services, we may collect certain personal information such as your name, email address, phone number, and any other information you voluntarily provide (for example, when you fill out a contact form or request a free estimate). Additionally, we collect non-personal information like your IP address and browsing activity to help us improve our site.

2. How We Use Your Information

We use the information you provide to:

  • Communicate with you regarding your flooring needs or questions
  • Schedule consultations and appointments
  • Improve our website and services to enhance your experience
  • Send you promotional emails or newsletters (if you’ve opted in to receive them)

3. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure, so while we strive to protect your data, we cannot guarantee its absolute security.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies through your browser settings, though this may affect your experience on our site.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate information
  • Request the deletion of your personal data (unless we’re required to retain it for legal purposes)

If you have any concerns about your privacy or would like to exercise your rights, please contact us at [email protected].

Terms of Service

1. Acceptance of Terms

By using our website or services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Services Provided

Flooring Round Rock provides flooring consultations, installations, and related services. All services are subject to availability and the specific terms outlined in any agreements or contracts you sign with us.

3. Accuracy of Information

While we strive to ensure the accuracy of the information on our website, we cannot guarantee that all content is error-free or up-to-date. Flooring Round Rock reserves the right to make changes to the site, products, or services without prior notice.

4. Payment and Pricing

The pricing for our services will be outlined in your contract or estimate. All payments are due as per the terms agreed upon in the contract. We accept various forms of payment, including credit cards and checks, which will be discussed at the time of your appointment.

5. Installation and Service Terms

We pride ourselves on offering professional installation services. However, Flooring Round Rock is not responsible for delays or issues caused by events outside of our control, such as weather, material shortages, or other unforeseen circumstances. We will keep you informed throughout the process if any issues arise.

6. Warranties and Liability

Flooring Round Rock provides warranties on some of our products and services, as outlined in your agreement. However, we are not responsible for any damage caused by improper use or maintenance of your flooring after installation. To the extent permitted by law, Flooring Round Rock will not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

7. Termination of Services

We reserve the right to terminate or refuse service to anyone who violates these terms or engages in unlawful activity.

8. Changes to Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and by continuing to use our site or services, you agree to the updated terms.